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Pets Plus Us

Mailing Address:
P.O. Box 2150
Buffalo, NY 14240-2150

Call Us: 1-888-504-7387
Submit a claim via fax: 1-866-369-7387
Email Us: claimsUS@petsplusus.com
Portal Address: mypetsplusus.com
URL: petsplusus.com/US

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Monday - Thursday: 8:00 am - 9:00 pm EST
Friday: 8:00 am - 7:00 pm EST
Saturday and Sunday: Closed

CLAIMS & CUSTOMER SERVICE

Monday - Thursday: 8:00am - 9:00pm EST
Friday: 8:00 am - 7:00 pm EST
Saturday and Sunday: Closed

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All pet insurance plans have limitations and exclusions. Specific products, features, rates, and discounts may vary by state, eligibility, and are subject to change. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms and conditions visit: www.petsplusus.com/us/dog-insurance

© 2021 All rights reserved. Pets Plus Us® Pet Insurance Programs are administered by PTZ Insurance Agency Ltd. (NPN: 5328528), and underwritten by The North River Insurance Company (NAIC #21105, Morristown, NJ), rated A (Excellent) by AM Best 2020, an underwriting company of Crum & Forster. C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. Pets Plus Us, Pets Plus Us & Design and related words and logos are trademarks and the property of PTZ Insurance Agency Ltd. (California residents only: PTZ Insurance Agency Ltd., d.b.a PIA Insurance Agency Ltd.).