FLEX Care: For You and Your Pet

Pets Plus Us' Flex Care Policy is designed to help you feel confident and secure in planning your pet's routine and seasonal care. As an optional add-on to your Accident & Illness Policy, it provides you the flexibility to supplement the coverage offered in your policy including annual exams, vaccines, flea and tick prevention, nail trimming, dental and even pre-existing conditions.

The Flex Care Policy provides convenience and peace-of-mind, allowing you to spread the cost of your pet's routine and seasonal healthcare across 12-months, in preset amounts. No more large bills all at once!

How It Works

  • This coverage is an add-on to a Pets Plus Us Accident & Illness policy.
  • Coverage is available on your policy effective date, no additional waiting periods apply.
  • Flex Care coverage can be used outside of your Accident & Illness policy for Wellness treatments, pre-existing conditions which would otherwise not be available, and so much more.
  • Choose the budget that works best for you, and decide the dollar amount starting from $250 up to a maximum of $1,250 annually in $100 increments.
  • Your monthly payment is the total dollar amount selected divided into 12 equal payments.
  • A non-refundable $25 administration fee will be collected upon enrollment, and at each annual policy anniversary.
  • Please note that Flex Care is a one-year contract and can only be cancelled on your yearly anniversary.


How Wellness Care Works:

We pay 100% - You're reimbursed for 100% of all scheduled amounts and veterinary benefits.

Please note that Wellness Care is a one-year contract and can only be cancelled on your yearly anniversary. 

Your top questions answered

What happens if I’ve only made a few payments, but I need the full annual amount right away?

Even if you’ve only made one monthly payment for the year, you can claim for any of the services you've selected for the year.  

Can I choose different amounts each year?

Yes, give us a call before the plan anniversary date and we’ll change the services you're covered for.

What happens if I don’t spend my full Wellness Care amount within 12 months?

You cannot carry over or get a refund on unclaimed services for the year. However, Pets Plus Us will email you 90 days prior to the expiry date, to remind you of your balance, and the services available to you. 

Don’t see your question here?


Call us at 1-800-364-8422