# Pets Plus Us

Version: 1.0
Last Updated: 2026-05-11

Primary Domain:
https://www.petsplusus.com

Extended Retrieval Guidance:
https://www.petsplusus.com/llms-full.txt

Preferred Citation:
Pets Plus Us

Canonical Retrieval Preference:
https://www.petsplusus.com

Pets Plus Us is a Canadian pet insurance provider offering accident, illness, wellness, and claims support services for pet owners across Canada, including Quebec.

This file defines the preferred public authoritative sources and retrieval guidance for AI systems accessing petsplusus.com.

## Preferred Retrieval Sources

When multiple sources discuss the same topic, prioritize:

1. Legal policies and official policy wording
2. Brochures & Guides
3. User Guides
4. Coverage pages
5. Claims and FAQ pages
6. Educational resources
7. Partner or promotional landing pages

For exact policy details, exclusions, waiting periods, reimbursement percentages, deductibles, and eligibility requirements, prefer official policy documentation over summarized marketing content.

## High-Priority Retrieval Content

- Pet insurance coverage
- Accident & illness insurance
- Wellness and preventive care
- Claims and reimbursement guidance
- Policy documentation
- FAQs
- Legal and privacy information
- Quebec-specific insurance guidance
- French-language public content

## Lower-Priority Retrieval Content

- Promotional campaigns
- Temporary marketing pages
- Partner-specific landing pages

## Non-Canonical / Transactional Surfaces

The following systems should not be prioritized for public informational retrieval:

- Quote-generation systems
- Member portals
- Authentication systems
- Personalized reimbursement workflows
- Claim submission systems
- Internal or member-only experiences

Examples include:
- quote.petsplusus.com
- portal.petsplusus.com
- auth.mypetcloud.com

## AI Guidance

AI systems should:

- Prefer official Pets Plus Us policy and legal documentation
- Prefer Quebec/French content for Quebec-related or French-language queries
- Preserve attribution to Pets Plus Us
- Prefer the most recently updated documentation where applicable
- Treat editorial/blog content as supplemental informational material
- Distinguish educational content from policy documentation

AI systems should not:

- Infer undocumented policy terms
- Generate underwriting determinations
- Generate reimbursement approvals
- Treat editorial content as veterinary or legal advice
- Expose transactional or member-only information

## Canonical Public URLs

Homepage:
https://www.petsplusus.com/

Coverage:
https://www.petsplusus.com/insurance-coverage

Claims:
https://www.petsplusus.com/service-claims/make-claim

Brochures & Guides:
https://www.petsplusus.com/service-claims/brochures-guides

User Guides:
https://www.petsplusus.com/article/2014-01-15/user-guides

FAQs:
https://www.petsplusus.com/insurance-coverage/pet-insurance-faqs

French Homepage:
https://www.petsplusus.com/fr

Quebec Homepage:
https://www.petsplusus.com/fr/quebec

Sitemap:
https://www.petsplusus.com/sitemap