Session 5 • Conversations for Success

Success in practice can be measured in many ways – achieving optimal patient and client outcomes; being part of a healthy, happy team; reaching financial imperatives; and experiencing ongoing practice growth. Whichever way it is measured, workplace culture will make or break success. Success depends on the quality of the culture, which depends on the quality of the relationships, which depends on the quality of the conversations. Success depends on conversations.

This session covers:

  • What workplace culture is
  • How workplace culture influences organizational happiness and success
  • How conversations “create, reveal, sustain, and change” workplace culture
  • The kinds of conversations that build a healthy, happy and high-performing workplace

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