Michelle began her career in insurance focusing on the less exciting sector of auto insurance. With her passion for the industry and all things pet related – Michelle began her journey in pet health insurance when Pets Plus Us opened in 2013. Michelle has grown within the contact center beginning as an advocate of sales and service, moving into an assistant team lead role, a supervisor role and now the Key Account Manager for the Greater Toronto Area. Michelle’s fur family consists of a sneaky black cat named Loki, a boisterous Rottweiler named Mya and a sassy long haired cat named Fluffy. In her spare time she enjoys playing softball – Mya is a star outfielder.